Housekeeping request form​

Housekeeping request form

(1) Linen Rental option includes linen and towels rented for all bedrooms and bathrooms for a maximum of 7 days

Linen Rental

Linen Rental Perfectly laundered clean bedding and towels for rental
Room Type
Price
Includes
Double bedroom
12€
Pillowcases, sheets & duvet cover
Twin bedroom
17€
Pillowcases, sheets & duvet cover
Bathroom
9€
2 Baths & face towels, 1 bathmats

Terms & Conditions:
When cleaning is not necessary and the request is only for linen change from the rental pack, 15min charge is considered (6,25€).

Owners discount already applied. Please discuss further with the Ambassadors Club team

Cleaning Packages

If you would like your apartment cleaned on a regular basis, 1, 2 or 3 times a week we have a package of cleaning services

8 Weeks

Unit
1 time week
2 times week
3 times week
T1
368 €
736 €
1056 €
T2
736 €
1472 €
2112 €
T3
920 €
1840 €
2640 €
T4
1104 €
2208 €
3168 €
T5
1242 €
2484 €
3564 €

22 Weeks (Start 01/08)

Unit
1 time week
2 times week
3 times week
T1
924 €
1848 €
2640 €
T2
1848 €
3696 €
5280 €
T3
2310 €
4620 €
6600 €
T4
2772 €
5544 €
7920 €
T5
3118 €
6237 €
8910 €

*All prices listed above are in EURO and include VAT (IVA) as per the Portuguese government tax legislation.

Terms & Conditions
• Cleaning from Monday to Friday, from 09h00 to 16h00.
• Cleaning days must be defined upon cleaning package agreement.
• Any change to the cleaning days previously defined must be requested with 48h in advance.
• Cleaning can only be postponed once a month and cannot carry forward to the next year.
• Cleaning packages do not include linen rental.
• Non-refundable

Owners discount already applied. Please discuss further with the Ambassadors Club team

A La Carte Cleaning Services

Just need a one off clean or need a deep clean then this is possible with our housekeeping services

Service
Price
Notes
Maid at your service
25€/h Sundays & Bank Holidays surcharge of 40%
Price per hour. Does not include any of the specialized services and ironing
Walls and ceiling cleaning
20€/h
Price per hour
Cleaning lamps/decoration items, polishing silverware
25€/h
Price per hour
Kitchen cleaning
25€/h
Price per hour. Utensils, crockery, cupboards, countertops, fridge filters
Bathroom cleaning
25€/h
Price per hour
Upholstery cleaning
On request1
Based on assessment
Carpet and rug cleaning
On request1
Based on assessment
Curtain cleaning
On request1
Based on assessment
Special floor treatments
On request1
Based on assessment
Outside window cleaning
On request1
Based on assessment
Terrace cleaning
On request1
Based on assessment
Garbage removal
10,00€
One time service
Garbage removal monthly fee
155,00€
Daily service. Between 09:00 & 12:00

*All prices listed above are in EURO and include VAT (IVA) as per the Portuguese government tax legislation.
*1 Prices on request according to the specificity of the service and material/piece. It might be required for an outside company to perform the service and the cost will be defined by their price list with a surcharge of 10%.

Terms & Conditions:
• Requests must be submitted 48h in advance by written communication or online form.
• Last minute requests are subject to availability and 50% additional charge.
• Any cancelation must be communicated with 24h in advance by written communication or online form.
• The services provided by external companies are subject to their availability, policies, and price list.
• Martinhal Residences cannot be held responsible for any damage occurred during the services provided by outside companies.
• Cleaning services are provided between 09:00 and 16:00.
• Cleaning detergents and products (vacuum cleaners, mops, cloths, etc.) are provided by the hotel. In case the owner prefers to use any other product/equipment, it is his responsibility to provide it and assuming the responsibility for any damage that might occur.
• All valuables, fragile objects (antiques, art, watches, money etc.) or other objects of sentimental value must be stored and safe during the period of service. (We recommend the use of a safe for all valuable belongings).
• During any service, Martinhal Residences reserves the right to replace any maid.
• In case of damage to any owner property, while performing the service the hotel’s liability will be limited to the charge for that service visit.
• The fees charged, terms and conditions are subject to change with management discretion.

Owners discount already applied. Please discuss further with the Ambassadors Club team